5oosqft ships to selected countries worldwide with FedEx, SF Express and Hong Kong Post; we do not deliver to P.O. Boxes.
We currently offer FREE SHIPPING for orders over USD$150 WORLDWIDE for Standard Shipping.
For orders USD$150 or below, a flat rate of USD$25 will apply. Processing time takes 2-5 business days and delivery takes around 7-14 business days.
Please enquire for estimated time and rates at firstname.lastname@example.org if you would like to arrange with Express Shipping.
COUNTRIES WE SHIP TO:
|Antigua and Barbuda||Guadeloupe||Oman|
|Aruba||Guinea||Papua New Guinea|
|Burkina Faso||Kenya||Solomon Islands|
|Burundi||Korea, Republic of South Korea||South Africa|
|Central African Republic||Liberia||Sweden|
|Costa Rica||Luxembourg||Tanzania, United Republic of|
|CzechRepublic||Malawi||Trinidad and Tobago|
|Dominica||Malta||Turks and Caicos Islands|
|Egypt||Mauritius||United Arab Emirates|
|El Salvador||Mayotte||United Kingdom|
|Estonia||Mexico||United State of America|
|Falkland Islands (Malvinas)||Mongolia||Uzbekistan|
CUSTOM DUTIES AND IMPORT TAXES
Prices displayed on the website are exclusive of duties and taxes. At this moment, all custom duties and import taxes will be paid on a Delivery Duty Unpaid (DDU) basis, which also applies to orders that qualify for free shipping.
These charges will be based on the total merchandise value and shipping destination before any discounts have been applied. Please note these charges are passed to your local customs’ authorities, and therefore are non-refundable.
Delivery Duty Unpaid (DDU)
Shipping on a DDU (Delivery Duty Unpaid) basis means that import taxes and duties will not be shown on the Check Out page or paid through 5oosqft.
It is the sole responsibility of the customer to bear all applicable custom fees and import duties, which are levied once a shipment reaches your country. You will be notified and invoiced by courier service, the shipping courier upon delivery of your merchandise. Delays beyond our delivery estimates may occur due to customs clearance procedures and payments.
Please kindly note that 5oosqft has no control over these charges and cannot predict the exact amounts. We recommend customers to check with your local customs authority before placing an order, to avoid any unexpected charges.
Hong Kong Local Shipping
Delivery to Hong Kong is free of charge for orders over HKD$380, otherwise flat fee of HKD$50 will be added.
We will call you or email you to confirm timing of delivery.
Order will be dispatched as soon as possible. The earliest delivery time would be the next day, or the latest within 10 working days. Typical delivery time is 7 working days.
In the event of a lift breakdown during delivery we will make arrangements to deliver the goods at another time.
Delivery service will be suspended when the typhoon signal No.8 or above or the black rainstorm signal is hoisted. In this event customers will be contacted to re-schedule delivery time.
If delivery is delayed, postponed or cancelled due to traffic, weather, different district or other factors, the Company shall not be liable for any loss or damage, no matter whether the factor which causes the delay, postponement or cancellation is within the control of the Company or not.
All orders are subject to confirmation of final availability and 5oosqft reserves the right to reject the order in the event that any of the products or services requested are unavailable. In the event that we are unable to fulfill any of the products or services in your order, we will notify you by phone or email before delivery.
Please note that all goods will be delivered as scheduled and to the best of our ability. We aim to deliver the goods when there is somebody in. We cannot accept responsibility for goods left outside when no body is at the address at the agreed time.
We reserve the right to charge an additional delivery fee if the recipient is not available to accept delivery at the nominated delivery time.
It is the responsibility of the customer to notify 5oosqft.com immediately of any change to their delivery address.
We reserve the right to decline delivery of goods to any customer at our sole discretion absolutely.